This Privacy Policy explains how Kalene Khan (kalenekhan.com, “I”, “me”, “my”) collects, uses, and discloses information about you. It applies solely to information collected by my website and applies when you use my website(s), mobile application(s), and other products and services covered by this Privacy Policy (collectively, my “services”), contact me at info@kalenekhan.com, engage with me on social media, or otherwise interact with me.

You should review this Privacy Policy very carefully.  I may change this Privacy Policy from time to time. If I make a material change, I will notify you by revising the date at the bottom of this policy and, in some cases, I may provide you with additional notice (such as adding a statement to my website or providing you with a notification). I encourage you to review this Privacy Policy regularly to stay informed about my information practices and the choices available to you.

 

BY USING MY SERVICES, YOU CONSENT TO THE TERMS OF THIS POLICY AND TO OUR COLLECTION, PROCESSING AND USE OF YOUR PERSONAL INFORMATION AS DESCRIBED BELOW.  IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE MY SERVICES.

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Collection of Information

 

INFORMATION YOU PROVIDE TO ME

I collect information you provide directly to me. For example, information you share when you fill out a form, purchase services, communicate with me via third-party platforms, or otherwise communicate with me. The types of personal information I may collect include your name, email address, phone number, and any other information you choose to provide.

I rely on third parties to process payments in connection with my services. Any information you provide to facilitate such a payment is subject to the third-party payment processor’s privacy policy, and I encourage you to review this policy before you provide any information to the payment processor. 

 

INFORMATION I COLLECT AUTOMATICALLY WHEN YOU INTERACT WITH ME

In some instances, I automatically collect certain information, including:

• Device and Usage Information: I collect information about how you access services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. 

• Information Collected by Cookies and Similar Tracking Technologies: I use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help me improve your experience, see which areas and features of my services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that I use to help deliver cookies, count visits, and understand usage. I also work with third party analytics providers who use cookies, web beacons, device identifiers, and other technologies to collect information about your use of my services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, and links clicked. This information may be used to, among other things, analyze and track data, deliver content targeted to your interests on my services, and better understand your online activity. For more information about cookies and how to disable them, see Your Choices below.

 

INFORMATION I COLLECT FROM OTHER SOURCES

I obtain information from third-party sources. For example, I may collect information about you from social networks, accounting services providers and data analytics providers. 

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INFORMATION I DERIVE

I may derive information or draw inferences about you based on the information I collect. For example, I may make inferences about your location based on your IP address or infer reading preferences based on your reading history.

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This website and any products and services offered herein are not intended for persons under the age of 18. Kalene Khan does not knowingly collect information from anyone under 18 years of age and prohibits children under the age of 18 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. I will not knowingly collect personally identifiable information from children under 18. If I learn I have any information or content from anyone under the age of 18, I will delete that information.

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Use of Information

 

I use the information I collect to provide, maintain, and improve my services. I also may use the information collected to:

• Create and maintain your client account;

• Send you technical notices, security alerts, and support and administrative messages;

• Respond to your comments and questions and provide customer service;

• Monitor and analyze trends, usage, and activities in connection with my services;

• Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Kalene Khan, LMFT

• Comply with legal and financial obligations; and

• Carry out any other purpose described to you at the time the information was collected.

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Use and Transfer of Your Information Out of the EEA:

This website is operated in the United States and third parties with whom we might share your personal information as explained above are also located in the United States.  If you are located in the EEA or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.

These countries do not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to relevant safeguards of the General Data Protection Regulation that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.

If you would like further information, use the contact information below. I will not otherwise transfer your personal data outside of the EEA or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

 

Sharing of Information

 

I share personal information in the following circumstances or as otherwise described in this policy:

• I may share personal information with service providers and consultants that need access to personal information in order to perform services, such as companies that assist with web hosting, storage, and other infrastructure, analytics, payment processing, fraud prevention and security, customer service, communications, and marketing.

• I may disclose personal information if I believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. If I’m going to disclose your personal information in response to legal process, I will give you notice so you can challenge it (for example by seeking court intervention), unless I am prohibited by law or believe doing so may endanger others or cause illegal conduct. I will object to legal requests for information about users of my services that I believe are improper.

• I may share personal information if I believe that your actions are inconsistent with the user agreements or policies, if I believe that you have violated the law, or if I believe it is necessary to protect the rights, property, and safety of Kalene Khan, LMFT, our users, the public, or others.

• I share personal information with lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage business interests.

• I share personal information with your consent or at your direction.

• I also share aggregated or de-identified information that cannot reasonably be used to identify you.

 

Third-party Embeds

I do not host some of the content displayed on my services. Users have the ability to post content that is actually hosted by a third party, but is embedded in my pages (an “Embed”). When you interact with an Embed, it can send information about your interaction to the hosting third party just as if you were visiting the third party’s site directly. For example, when you load a page with a YouTube video Embed and watch the video, YouTube receives information about your activity, such as your IP address and how much of the video you watch. I do not control what information third parties collect through Embeds or what they do with the information. This Privacy Policy does not apply to information collected through Embeds. The privacy policy belonging to the third party hosting the Embed applies to any information the Embed collects, and I recommend you review that policy before interacting with the Embed. 

 

Your Choices

 

ACCOUNT INFORMATION

You may access, correct, delete and export your account information at any time by contacting me at info@kalenekhan.com. Please note that if you choose to delete your data, I may continue to retain certain information about you as required by law or for my legitimate business purposes.

 

COOKIES

Many web browsers are set to accept cookies by default. I treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to me. If you wish to disable cookie functionality, you may do so by changing the security settings on your browser.

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COMMUNICATIONS PREFERENCES

You may opt out of receiving certain communications, such as newsletters and activity notifications, by following the instructions in those communications. If you opt out, I may still send you administrative emails, such as those about your account or our ongoing business relations.

 

CATEGORY OF PERSONAL INFORMATION & CATEGORIES OF RECIPIENTS

Identifiers: Analytics Providers - Communication Providers - Marketing Providers - Customer Service Providers - Fraud Prevention & Security Providers - Infrastructure Providers - Payment Processors

Commercial Information: Analytics Providers - Infrastructure Providers - Payment Processor

Internet or Other Electronic Activity Information: Analytics Providers - Infrastructure Providers

Inferences: Analytics Providers - Infrastructure Providers

 

I do not sell your personal information.

 

Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information I collect, use, and disclose about you, (2) request deletion of your personal information, (3) opt out of any sales of your personal information, if I engage in that activity in the future, and (4) not be discriminated against for exercising these rights. You may make these requests by emailing me at info@kalenekhan.com. I will verify a webform request by asking you to provide identifying information. I will not discriminate against you if you exercise your rights under the CCPA.

 

If I receive your request from an authorized agent, I may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. This may include requiring you to verify your identity. If you are an authorized agent seeking to make a request, please contact me via email at info@kalenekhan.com.

 

CONTACT ME

If you have any questions about this Privacy Policy, please contact me at info@kalenekhan.com.

Last Updated 12/7/2020