Kalene Khan, LMFT
ONLINE COUNSELING & GROUP THERAPY
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IMPORTANT NOTICE:
I am now a part of Wellness for Humanity as I have expanded to offering neurofeedback and in-person groups in Sacramento!
Some of my pages may automatically redirect you to their site.
Frequently Asked Questions
1. What are your fees?
Group fees are $60 per week. Each group description on this website will have details of the fees listed for that group. For ongoing groups, fees are collected as a monthly 'subscription'. For a group series, fees are collected for the full series once you register, with the option to pay full fees up front, or pay half at registration and half mid-way through the series.
Individual therapy fees are $175 per 50-minute session. Fees are collected at the end of each session.
Intake assessment fees are $175 for 50 minutes. Assessments are part of the registration process for all new clients, and returning clients who have not received services for 90 days or more.
Fees can be paid with any major credit card through the secure, HIPAA-compliant Client Portal.
2. Do you take insurance?
You may receive partial or full reimbursement for services through out-of-network (OON) insurance benefits. If you do this, I can provide a 'superbill' each month for you to submit to your insurance. I encourage you contact your insurance company to determine your eligibility for reimbursement, as many insurance companies offer OON benefits but don't always make this obvious.
3. Do you offer in-person sessions?
Yes! Starting the week after Thanksgiving, 2021, I'll be offering limited time slots for in-person sessions in Sacramento. I also offer walk-and-talk nature sessions in Sacramento and Folsom, CA.
4. What happens during a phone consultation?
The phone consultation is casual and brief. It gives me a chance to know your main goals for therapy and your level of comfort and commitment in participating in groups/individual therapy. This helps me determine whether my services actually fit your needs and preferences. I review fees and when/how they're collected, and benefits and limitations of doing therapy online. I invite you to ask any questions you may have. This will be your first introduction to me and I encourage you to 'feel out' whether my personality and approach matches what you're looking for in a therapist.
If we discover during this phone call that I am for any reason not the best match, that's okay; I won't take it personally! Finding the right connection with a therapist and getting the services that best match your goals are the top priorities, and I'd be happy to provide you with referrals that may be more helpful.
5. What happens during an initial intake assessment?
Intake assessments are done via a secure, HIPAA-compliant video chat, and run for 50 minutes. Instructions for setting up the video session will be sent to you after our initial phone consultation, along with intake forms for you to complete online before we meet.
I'll be asking questions with the goal of getting to know you more; this will help me tailor our future sessions as much as possible so they're relevant to you. This is where we get to spend more time talking about what brings you to treatment at this time and what your ideal outcomes may be. I'll get to know your most pressing concerns, and what has been helpful and unhelpful along your journey so far.
I'll also be reviewing the intake forms and policies you reviewed/signed before the session, and making sure I answer all the questions you may have.
6. Are online sessions private/safe?
To protect your privacy, I use a reputable HIPAA-compliant telehealth platform that has been tested and proven to keep your information safe. It is in my policies that you attend sessions in a private space to protect the confidentiality of yourself and fellow group members. I also recommend using a password-protected device and not using public Wi-Fi.
7. How effective are online groups?
In terms of using an online platform versus face-to-face: Studies show that online therapy can be just as effective as face-to-face sessions. Outcomes may vary depending on the individual and their own sense of comfort with connecting with people online. If you're used to doing face-to-face therapy, it may take take up to a few sessions to fully adjust to doing teletherapy. Alternatively, some quickly find that they're much more comfortable opening up and processing feelings more deeply than they were before, largely due to being in the comfort and safety of their own home.
In terms of groups versus individual work: Groups offer elements of therapeutic healing that individual therapy cannot, such as being able to truly feel and know that you're not alone by connecting with multiple people with whom you have shared experiences, being able practice both receiving and giving support, and getting multiple points of view. There are also advantages to individual therapy that are not found in groups, such as having more one-on-one attention, greater ability to pace therapy based on your individual preference, and having more intense and comprehensive analysis and treatment.
Both types of therapy can be extremely effective. My goal during our initial phone consultation is to help you determine which is the right fit for you.